Returns & Exchanges
Due to the perishable nature of our food products, we cannot accept returns on honey once it has been delivered; however, we are committed to ensuring your complete satisfaction with every drizzle. If your order arrives damaged or incorrect, please reach out to our team within 30 days for a replacement or refund.
Inspect Your Order
Upon receiving your Mike's Hot Honey, please check the packaging for any signs of leakage or damage during transit.
Contact Support
If there is an issue, email us at [email protected] with your order number and a photo of the product in question.
Verification Process
Our team will review your request within 2 business days to verify the claim and determine eligibility for a refund or reshipment.
Resolution
Once approved, we will process a full refund to your original payment method or ship out a fresh bottle of honey at no additional cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing